Inspiration

My inspiration came from seeing the fast-food chains that recently entered Sri Lanka, which had long queues and high customer demand at their stores. Despite the current economic situation in Sri Lanka, these fast-food chains have managed to attract a loyal customer base and fill a gap that many Sri Lankans had. As I observed, it was the customer experience and quality of service that made the difference. That made me think, "Yeah, with a better understanding of the market, all businesses could do better."

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