CivicSetu

live-demo [link] https://youtu.be/FPoYXTQM0jE

Inspiration

We were inspired by the daily civic problems citizens face — potholes, garbage dumps, broken streetlights — and the lack of an easy way to report them.
CivicSetu was born from the idea of creating a digital bridge between citizens and authorities to make complaint reporting faster, transparent, and accountable.

What it does

CivicSetu is a Progressive Web App (PWA) that allows citizens to:

Report issues by uploading photos, videos, and geo-tagged locations
Track the status of complaints in real-time
Upvote issues raised by others to help prioritize them
Authorities can use a centralized dashboard to:
View, assign, and resolve issues
Monitor city-wide complaint data and analytics

How we built it

Frontend: HTML, Tailwind CSS, JavaScript
Backend: Node.js, Express.js
Database: MongoDB
Authentication: JWT-based login system
APIs: Integrated location and media upload services
Hosting: Deployed locally and optimized for PWA support

Challenges we ran into

Handling large media uploads efficiently
Managing real-time updates for complaint tracking
Designing separate dashboards for users and admins
Ensuring accurate geo-location capture and validation

Accomplishments that we're proud of

Built a fully functional PWA with offline capabilities
Achieved secure user authentication and role-based access
Created an intuitive and responsive UI using Tailwind CSS
Implemented a working priority-based issue ranking model
-geo fetching of the location
ML model to cross check if the issues are genuine ## What we learned
Integration of geolocation APIs and multimedia uploads
Implementing asynchronous communication between frontend and backend
Designing for both citizen usability and administrative efficiency
The value of iterative testing and UI feedback