The Problem

Lock-down Restrictions imposed due to the COVID-19 outbreak has forced the closure of many small vendors. Many of which have no digital presence and have taken to social media to find an alternative means to advertise and sell their goods, incurring a lot of additional logistic work to figure out the best way to reconnect with their customers.

The Solution

Milkman is an ordering solution which empowers vendors with the ability to safely continue selling their goods through delivery and scheduled collection without the need of customer footfall.

  • No development costs for the vendor No need for dedicated website

  • Quick and easy vendor on-boarding: No need for immediate stock counts, take photos and start selling

  • Click & Collect: Schedule collection times with your customers

  • Dedicated in-house delivery: Continued employment opportunity for retail workers

  • Outsourced delivery: New employment opportunity for delivery pool

  • Flexible Business Model: Tier based business model catered to vendors of all sorts who require different levels of service

The Impact

  • 65% of vendors in retail have no online presence

  • €370 billion in estimated losses in European retail industry during March and April alone

  • 14.6 million jobs in retail at risk

Current Progress

  • Business Plan
  • Cost Analysis
  • Prospective Business Model
  • Mockup of App UI/UX: Invision Studio
  • App Prototype: Flutter
  • Backend Structure: Firebase Cloud Firestore

Project Requirements

Minimal investment since services used are offered at a free tier for low volume, main project costs involved are development & administrative costs.

Timeline:

Collection (MVP) In-house Delivery Outsourced Delivery
Q3 2020 Q3 2020 Q4 2020

Post-pandemic Value

  • General trend of use of services which tend towards freeing up time in our busy schedules.

  • Offer scheduling for service industries which we are unable to service at the moment due to complicated health risks.

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