Surveys are suck for two reasons: they are boring to fill out and responses tend to be shallow. We've created the first conversational survey which asks follow-up questions like a human would. It's an AI-led user interview.

The problem which an unstructured interview is that the data is hard to analyze. It takes days to extract insights from thousands of open-ended responses.

Therefore, we built an AI engine that will automatically cluster and summarize data from the survey. The 100k context from Claude was a game-changer in developing this tool.

Technical challenges

It was challenging to cluster the data correctly. We used Claude with multiple steps + KNNs with embeddings to increase the accuracy of the clusters. This way we can give Claude feedback to provide better clustering. This was based a on new paper.

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