Inspiration

The purpose of MEET for airberlin mobile app is to enhance the travel experience for airberlin's business customers at the airport. Travel and tourism industry is a thriving business with business travel making up a sizable chunk of the industry making a total global economic contribution of 1.11 trillion U.S. dollars during 2015. Research data shows that business travel managers are expecting an increase in business travel this year which is expected grow even more so.

So we took a data-driven approach in order to identify the pain points addressed by travelers at the airport. By aggregating the airport reviews available on SKYTRAX, we were able to run a data analysis of all airport review data that were airberlin destinations. Through this research we were able to verify the key pain points addressed by actual travelers; the prospective end users. The biggest bottleneck that we were able to identify was the queue time at the airport that travelers were experiencing. And this inspired us to build the mobile app, MEET for airberlin.

Alt MEET for airberlin Therefore, the problem that we are solving with MEET for airberlin mobile app is to allow travelers to generate more value with their time at the airport through networking with others.

What it does

MEET for airberlin is a mobile app designed to connect you with fellow traveling professionals. By using this app, travelers are able to create networking opportunities and make better usage of their time at the airport besides spending their time waiting at the gate or picking up a magazine at the newsstand.

Travelers use their LinkedIn accounts to register and login to the app. Alt MEET for airberlin

Once signed in, users are able to easily input their existing airberlin booking number to view a list of travelers that are on the same flight. The list will only show other travelers who have already registered to use the MEET for airberlin mobile app. Each users are prompted to share a simple greeting message which can be used for a more detail description of what they are seeking during their networking opportunity at the airport.

Users can also send a meeting request with the time and location within the airport after selecting a traveler's profile listed under the same flight. The app supports real-time native push notification which allows users to seamlessly receive any meeting request and messages between travelers.

How we built it

MEET for airberlin mobile app supports both Android and iOS smartphones. Ionic mobile framework was used for the mobile app development which was integrated with XAPI to support API calls to airberlin features. The app also supports native push notifications leveraging a 3rd party API.

And the idea of the app was planned based on the airport customer review data analysis. We took the idea and shared with a small group of prospective users from Asia, the US and Europe for feedback and to better define the idea of the app. Afterwards, prospective feature sets were mapped out and placed into weekly sprints to follow the agile development method. The final phase of the development was the quality assurance stage where we tested the app with an UX professional.

Who built it

Taejae Han, Front-end Engineer at Dmajor. Taejae develops Ionic mobile apps, Wordpress plugins, Cordova open source plugins.

Seungyeop Lee, UI Engineer at Dmajor. Seungyeop builds back office solutions using Laravel and Slim, he enjoys creating Angular based user interfaces, he also has extensive knowledge of nodeJS environment.

YG Song, Data Engineer at Dmajor. YG is a data analytic consultant, analytic platform and advertisement management tools developer.

Matt Bokan - Content Editor/Copywriter at Dmajor. Matt develops and delivers visual and text-based content for global brands and audiences with six years of experience in editing, copywriting, technical writing, and content design.

Sun Park, UX Designer at Dmajor. Sun connects her academic research to UX principles, and applies her experience in graphic design, service design, and branding to visualize user scenarios and create a bridge from UX to UI.

Jean-Baptiste Salles - Technology Director at Dmajor. JB brings quality standards to a global level by leading the development team as a full stack developer with a combined fifteen years of digital advertising and software experience.

Jae Lee - Creative Technology Director & Project Lead at Dmajor. Jae focuses on creatively architecting major technical projects. He is a full stack developer and technical evangelist with fifteen years of software development experience.

Challenges we ran into

Coming up with an idea was the biggest challenge. During the brainstorming phase, we came up with so many different digital experience that it became challenging to choose a single big idea. Idea that we thought about ranged from building a proximity-based game, wifi based ad network and so forth. But at the end, we were able to overcome this challenge by choosing an idea that addresses a real life problem that we were able to solve digitally.

Accomplishments that we're proud of

The team was able to complete a product that fully functional and ready for real users. So putting together a feasible plan and executing the development that solves a real life problem is definitely our biggest accomplishment.

What we learned

Technology will have the biggest impact on the travel and tourism industry. This means that room for disruption is still at large.

What's next for meet for airberlin (ab16_Group_IDD)

Expanding the MEET for airberlin app with features that will deepen the travelers experience when they plan their networking opportunities at the airport. The next set of features will include a loyalty based experience that integrates business lounge accesses and e-commerce elements right into the app.

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