Programs like OpenTable and Google are able to track waiting time in the restaurant industry and have streamlined the waiting process. Why can't this be applied to Urgent Care Clinics? Access to care is a huge social barrier in low income urban areas. As a result, the Urgent Care Clinics tend to be crowded and wait times often become a barrier in these communities.
What it does
The time it takes for a patient to see a healthcare professional can be broken down into travel time and waiting time. UberHealth already tracks the travel time. So by tracking waiting time, the total time it takes to see a health professional can be calculated. MedNOW tracks the waiting time in urgent care clinics by having the front desk employees report the waiting times of their respective clinic.
How we built it
Challenges we ran into
One trouble we ran into was calculating the wait time. Another issue was some of the apis that we used. Some of them had poor documentation and we ended up scraping a lot of the work done on the backend.
Accomplishments that we're proud of
The frontend is simple and clean. Most of the interface is kept that way so that anyone can pick up our product and start using it in seconds.
What we learned
We learned that there are social barriers in Urgent Care and that time is very important for health and every other thing in our society.
What's next for MedNOW
Virtual Assistant Integration, Google Search Integration, and Seed Data Collection.