Medi-Queue

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  Clinic Dashboard

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  Patient Appointment Booking

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  Admin Dashboard

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Inspiration

In Canada, long hospital wait times are a major challenge, leading to delayed treatments, patient frustration, and overburdened healthcare staff. The traditional first-come, first-served system results in inefficient resource utilization. Inspired by queue management solutions in other industries, we set out to create a smart, real-time appointment system that optimizes scheduling, reduces congestion, and enhances the patient experience.

What it does

Medi-Queue is an AI-powered appointment management system that:

✅ Allows patients to book appointments in real-time and receive SMS confirmations with their exact visit time.

✅ Prevents doctor overbooking by dynamically assigning available slots.

✅ Empowers clinics with an interactive dashboard to accept, reject, or assign appointments seamlessly.

✅ Optimizes scheduling by ensuring doctors are evenly distributed throughout the day.

✅ Improves patient satisfaction by reducing uncertainty and wait times.

How we built it

Medi-Queue was developed using the MERN (MongoDB, Express, React, Node.js) stack, ensuring a scalable and secure infrastructure. Key technologies include:

Frontend: React (Vite) + Tailwind CSS for a modern, responsive UI.

Backend: Node.js with Express.js for efficient API handling.

Database: MongoDB for real-time appointment tracking.

Security: JWT-based authentication for secure role-based access.

Notifications: Twilio SMS API integration to keep patients informed about their bookings.

Challenges we ran into

1️⃣ Doctor availability conflicts: We had to implement real-time tracking to prevent double booking.

2️⃣ Ensuring real-time updates: Optimizing database queries and reducing API response times.

3️⃣ Handling last-minute cancellations: Designed a rescheduling feature to automatically assign free slots.

4️⃣ User adoption & usability: Ensured an intuitive interface to cater to both tech-savvy and non-tech users.

Accomplishments that we're proud of

🚀 Built a fully functional MVP within a short timeframe.

🚀 Reduced potential wait times by implementing intelligent appointment scheduling.

🚀 Successfully integrated SMS notifications to keep patients informed in real-time.

🚀 Created an intuitive clinic dashboard that enhances operational efficiency.

What we learned

🔹 User experience is key in healthcare applications.

🔹 Efficient database structuring is crucial for handling real-time scheduling.

🔹 Healthcare workflow optimization can significantly reduce patient frustration.

🔹 Automation improves clinic efficiency, allowing staff to focus more on patient care.

What's next for Medi-Queue

🔜 AI-Powered Smart Scheduling – Predictive analytics to reduce appointment gaps.

🔜 Doctor Portal – Empower doctors with their own schedule management system.

🔜 Telemedicine Integration – Expand to include virtual consultations.

🔜 Mobile App – Allow patients to manage appointments on the go.

🔜 EHR Integration – Connect with electronic health records for seamless patient history tracking.

With Medi-Queue, we’re not just scheduling appointments—we’re reshaping the future of patient care. 🚀🏥

Built With

• express.js
• mongodb
• node.js
• react
• tailwind