About MadaBiz Copilot The Problem
Small businesses often struggle to manage customer inquiries, product information, inventory, and orders efficiently. Manual processes take time, create communication delays, and make business management more difficult.
Our Solution
MadaBiz Copilot is an AI-powered business assistant designed to simplify customer communication and daily business operations.
It combines a web application, database management, artificial intelligence, and workflow automation to help small businesses:
- Answer customer questions about products, prices, and availability.
- Provide responses based on verified business information.
- Collect and organize customer inquiries and orders.
- Manage product and inventory information.
- Automate repetitive business tasks.
- Keep business owners in control through human verification.
Technology and Architecture
The application combines several technologies:
- Frontend: HTML, CSS, and JavaScript for an interactive web interface.
- Database and Data Management: Airtable, Excel, and SQL for organizing business information.
- AI Integration: AI APIs for understanding customer questions and generating contextual responses.
- Automation: n8n for connecting services and automating workflows.
- API Communication: REST APIs for exchanging data between the application, AI services, databases, and automation workflows.
Our Innovation
MadaBiz Copilot brings customer support, business data management, AI assistance, and automation together in one practical solution.
It is designed to support Malagasy, French, and English communication while reducing repetitive tasks for small businesses.
The assistant should rely on verified business data and request human confirmation whenever information is missing or an order needs approval.
Project Goal
Our goal is to make AI and automation more accessible to small businesses, helping them save time, improve customer communication, and manage their daily operations more efficiently.
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