Inspiration
Recruiters and hiring managers have an extremely cumbersome time tracking down and scheduling references. I personally had this issue when getting hired for a job over a year ago. It took me and the recruiter in synchronicity pinging my references to jump on a call. The experience was less than fun and very stressful. Took about 2 full weeks to complete the reference check.
What it does
We allow recruiters and hiring managers to send the candidate a link via email where they will enter an access code and submit their references. Upon entering references Twilio and our 3rd party scheduler take control (something we could eventually build. Sends a text to each reference, the reference verifies a few questions and is given a link to quickly submit a time that would work for them based on a calendar linked to the hiring managers calendar to be sure overbooking doesn’t happen. One confirmed, a time is set on the hiring managers calendar and the reference simply needs to tap add to calendar.
How we built it
We saw a simple solution. Instead of building an entire scheduling system, piggyback off one that had all the features we needed. We're using acuity scheduling for our 3rd party scheduling and Twilio to distribute our sms messages.
Challenges we ran into
The only challenge we ran into was distribution of phone numbers via twilio. In order to support at scale, we'd have to have a number of phone numbers that are never in use at the same time. Essentially, we'd need to shuffle between the phone numbers so that each reference is being matched to the correct candidate.
Accomplishments that we're proud of
Planning for multiple cases. If a user mistypes, we have an inline error in our sms catch keeping them where they left off instead of it messing up the whole response. Also, if a reference denies to be a reference, the seeker is immediately alerted that they need to go and add another reference to be scheduled with a direct link to the web tool.
What we learned
That we can potentially reduce the hiring process from weeks to just days. Often it takes recruiters 8hrs per reference to get booked and spoken too. That 8 hrs can account for many days if not weeks of time and effort both putting stress on the seeker and the hiring manager. Also, that this product doesn't end here.
What's next for Loophr
Perhaps to build out a credit based or subscription model and completing the hiring manager side of the project to have a full-fledged product. Something that would be nice is to outright own the scheduling side to so that we have a closed loop and control the entire product both for performance and user experience reasons.
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