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AFS Live Support Module to engage and retain trained volunteers
The challenge Lack of platform for staff and volunteers to apply their ICL Level 1 knowledge.
Your solution Create a live support module mobile app to connect staff/volunteers with students needing support.
Impact
Sustainability Put good use of the investment on staff and volunteers to provide support to students.
Scalability It should be used by the entire AFS network.
Innovation potential The app innovates the way we provide support to students and retain volunteers.
The AFS angle: Global Competence Development Students have easy access to the AFS support system based on ICL by trained staff and volunteers. Therefore, the development of global competency begins very early for the student. As for the trained staff and volunteers, the global competency is being applied more regularly.
Social Value Students will be exposed to ICL in dealing with their issues, and staff and volunteers are able to apply their knowledge.
Link to your video submission https://www.youtube.com/watch?v=ANjEMMj2RvA&feature=youtu.be
Link to presentation or other supporting material (optional) https://docs.google.com/document/d/1vfdPxXEw9TYgbzb2MxStoN1S52OnJNs4k1Hyw6a-QxI/edit
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