Inspiration
Imagine you want to visit a friend living in the other side of the UK. You booked your ticket many weeks ago to catch a good price. Really excited about the 6 hours journey you are leaving your home in the morning. Sitting in the train you are informed about some technical problems on your trip. Nooo! You start to get in a rush, check Google Maps, Trainline and Twitter for updates. Everything is getting really, really hectic now.
:(
The fun is gone! Which alternative can you choose? Do you have to pay extra or is your ticket valid? Will it get super expensive?
:(
Solution
We are introducing a RailBot, the universal chatbot solution for multiple platform.
Your benefits from this project:
- Increase public relation & social media presence!
- Usage of existing OJP API (National Rail), this is cheap and does not require a big project!
- New sensitive data generated about the passengers through social media
The passenger benefits:
- No additional app required!
- Seamless dynamic alternative travel options
- Free choice of channel
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