Home Depot Associate App "More saving. More doing"
About When we think of Home Depot, we think bold colour and subsequently bold approach. There is no coincidence that Home Depot is the leader in the home improvement industry. Putting a focus on helping customers become who they want to be. Their customer service can be summarized by: “Making shopping experiences outstanding, simple and memorable”
Why? 8 Core Values: . Creating shareholder value . Excellent customer service . Giving back . Building strong relationships . Doing the right thing . Respect for all people . Taking care of our people . Entrepreneurial Spirit
“ATLANTA, November 14, 2017 -- The Home Depot®, the world's largest home improvement retailer, today reported sales of $25.0 billion for the third quarter of fiscal 2017, an 8.1 percent increase from the third quarter of fiscal 2016. Comparable store sales for the third quarter of fiscal 2017 were positive 7.9 percent, and comp sales for U.S. stores were positive 7.7 percent.”
How? More than 400,000 Associates, 182 stores in Canada
- By empowering their Associates in expanding their awareness on Home Depot Products and in helping them thrive and feel confident to provide great customer service.
- By giving agency to their Associates, because they understand that their Associates are their comparative advantage in the marketplace
What?
- Through an interactive game, Associates have access to pertinent information at the tip of their fingertips.
- Applying Home Depot principles, it has to be outstanding, simple and memorable.
- The app will walk the associates through engaging product knowledge videos, tutorials, and additional resources.
- The app seeks to strengthen the Home Depot Community with the use of a leadership dashboard and reward systems.
Built With
- adobe-xd
Log in or sign up for Devpost to join the conversation.