Health Scout

Team lead views Employees health information through Bot Insights
Automation Workflow
Bot downloads the Form responses
Bot logs into Google Form
Employee submits Google Form
Non respondents list generation
Employee receives message from health scout bot
WhatsApp message to employees
Bot input file preperation

Inspiration

Employee Wellness, Ease of Use and Improving effectiveness

What it does

Collection of health information from team members, reminding team members and send a consolidated information to team lead • The bot reaches to all the team members through WhatsApp to update their Health status, at the beginning of the shift • Track their responses in a Google form • Send 3 follow on remainders only to defaulters over the course of four hours to have each team member fill the form • An email is sent out to the Team Lead/Manager on health status of entire team with Bot Insight link to visualize the information

How we built it

After designing the solution along with technical specifications, we have followed 'divide and conquer' approach and succeeded. We have modular designed solution; we have developed each module independently and then integrated it to an end to end solution.

Challenges we ran into

Initially we were in a search to find easiest mode of communication to get better coverage for employees, in our experience emails were not an effective medium. We shortlisted on Web-WhatsApp and Google Forms as effective medium for updating, collation and reporting There were few limitations in Google Forms which we had to work around.

Accomplishments that we're proud of

Major accomplishment we all can say that as a team "This Botathan event helped us to be a pioneer on A2019 journey within a short span of time"

What we learned

It’s not just building the Bot is our learning, we learnt about Usability, Ease of use, integrating multiple solutions to build a effective solution. Health Scout Bot development and A2019 Botathon experience by itself is a great learning. Exploring towards new features of A2019, Bot Insights, WhatsApp API through Twilio, Google App Scripts for Forms are our learning.

What's next for Health Scout

As an organization we plan to re-use & leverage the bot for the many activities like,

sharing important organization level notification with employees
sending organization level survey responses/training feedback
automating reminders to be sent for any process
collecting information through customized google forms, tracking and reporting the response