Handy Hero

Welcome
Find Services
Realtime notifications
Realtime chatting
Contract Details

Inspiration

Inspired by this desire for authenticity and convenience, Handy Hero was born—providing transparency and trust in the realm of home services. Handy Hero seeks to redefine the homeowner experience, offering transparency and quality is never compromised. Handy Hero illuminates the path towards seamless interactions between homeowners and service providers, fostering a community built on mutual respect and shared values. With each interaction, Handy Hero strives to inspire confidence and peace of mind, empowering homeowners to reclaim their sanctuary and service providers to showcase their craft with pride.

What it does

Our platform makes it easy to find and hire local service providers like plumbers, builders, and car painters. You can browse profiles, book appointments, and get things done hassle-free—all online. Say goodbye to endless calls and hello to convenient local hiring!

How we built it

Handy Hero utilizes a modern tech stack to deliver its services. The backend is built using NestJS, MongoDB, and Prisma, while the frontend is developed with React (Vite), ReactQuery, and Tailwind CSS. The integration with Square API enables seamless payment processing between customers and service providers.

Features Implemented

User Authentication: Implemented a signup and login functionality for both clients and service providers.
Client Dashboard: Allows clients to search for services in their area, discover service providers, view ratings, and contact them.
Service Provider Profile: Displays comprehensive information about service providers, including years of experience, average service cost, ratings, previous work, customer reviews, education, and profession.
Payment Integration: Utilizes Square API for transparent payment processing from customers to service providers.

Challenges we ran into

Technical Challenges:

Integrating the Square API for payment processing required careful handling of financial transactions and ensuring compliance with payment regulations.
Implementing a seamless user experience while maintaining transparency in service costs and quality posed challenges in UI/UX design and system architecture.

Operational Challenges:

Maintaining Confidentiality: Ensuring the confidentiality of customer contact information while facilitating communication with service providers posed a challenge. To address this, we plan to introduce a chat feature in the near future, allowing clients to contact service providers without revealing personal information unless necessary.
Prompt Service Provider Response: Ensuring prompt responses from service providers to customer requests proved to be a significant challenge. To overcome this, we implemented NOVU for providing notifications to service providers whenever a client requested their service, ensuring timely communication and response.
Ensuring Safety for Service Providers: Creating a safe environment for service providers within the platform was a key concern. To address this, we implemented a rating system where service providers can also rate customers. If a customer receives negative ratings, they will not be matched with the same service provider for a month. Additionally, customers with multiple negative ratings may be blacklisted, ensuring a fair and respectful environment for service providers.

Challenges Overcome:

Integrating the Square API for payment processing required careful handling of financial transactions and ensuring compliance with payment regulations.
Implementing a seamless user experience while maintaining transparency in service costs and quality posed challenges in UI/UX design and system architecture.

Accomplishments that we're proud of

Our proudest achievement with Handy Hero? It's seeing how we've brought people closer together. In a world that sometimes feels distant, we've built a platform where homeowners and service providers connect in a truly personal way. It's about more than just fixing things around the house—it's about building trust, understanding, and genuine relationships. Knowing that we've made a positive difference in people's lives, helping them find reliable help and creating a sense of community, that's what makes us really proud.

What we learned

Our journey with Handy Hero in this hackathon has been incredibly rewarding. Through this project, we've gained invaluable insights into the complexities of the home services industry and the challenges of creating a platform that fosters transparency and trust. While our user base may be small at the moment, we're excited about the potential impact Handy Hero could have in the future. Our focus has been on developing a solid foundation—a platform that prioritizes user experience, reliability, and integrity. We believe that by staying true to these principles and continuing to iterate and improve, Handy Hero has the potential to become a valuable resource for homeowners and service providers alike. This hackathon has been a stepping stone in our journey, and we're eager to see where it takes us next.