My role focused on conducting UX Research. I created initial surveys, conducted user interviews, and usability tests. I documented and organized this information into a Usability Test Report and Affinity Map along with my partner. We determined what the pain points were when participants interacted with the prototype and ideated with other team members how to address these issues. I and other’s brainstormed various solutions to problems in particular with the placement of elements. We determined these issues to be most dire as a result of user feedback and observation. I kept track of any usability issues with the app to ensure these problems would be fixed and made suggestions to address visibility issues, color use, and placement and removal of a certain elements within the app. I created several documents that provided information about the insights that were taken away from each usability test I and my partner conducted.
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