Freshdesk Portal Builder

App home screen.
User selects the font style he wants for the portal page.
Gui for building header and footer for portal page.
adding custom components card layout
live preview on every edit.
Sidebar with option to edit multiple pages and it's live preview
output code after you are done with building you portal page.

Inspiration

For Freshdesk or Freshservice customers, having a portal page is a must-have need. But currently, the default portal page offers only basic customisations. To edit something you either need to have deep knowledge of html,css and javascript or have to have to go to and fro with a third party to build your portal site. Waisting your time and money. We have a better way of building your portal page.

What sol do we have?

We have build a WYSIWYG GUI builder with which freshdesk admins can build, customize their own company portal themes portal pages on their very own without the knowledge of html,css or javascript.

How we built it

We used javascript with ember.js framework.

Challenges we ran into

Freshdesk used liquid html format to show dynamic content. It was a good challenge implementing a renderer engine that compiles liquid to html and vice verse.
Implementing dynamic preview to users interaction to the portal was also challenging.