Simply put, it's “ChatGPT for your business” with three key differences:
- Trained on your organization's data
- Available across all channels – web, email, text, voice calls, WhatsApp
- Connected with your tools – SaaS, APIs, databases
Use it for
- Recruiting – AI screens resumes, matches candidates to ideal roles, and conducts in-depth interviews to unveil key competencies and communication skills via video responses — all seamlessly integrated into your ATS.
- Lead Generation – AI engages customers to encourage them to share contact details, enriches contacts for a personalized touch, qualifies leads, schedules meetings with your sales team, and brings insights directly into your CRM.
- Customer Support – AI meets customers where they are—web, email, text—responds in their language with answers drawn from your data, creates support tickets, escalates to human agents as needed, and evolves with every interaction.
- Product Feedback – AI conducts user interviews, digs deep with tailored follow-ups, analyzes responses, identifies recurring themes, distills actionable insights into comprehensive reports, and for queries beyond the report, just ask.
- Conversational E-commerce – AI guides shoppers through product discovery with personalized recommendations, addresses product queries, manages carts, and facilitates checkouts, on any channel while syncing with your ERP for inventory & order management.
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