Problem: Salesforce has about 35000 companies, catering to millions of customers, who actively use the platform. Organizations find it increasingly difficult to get leads, manage disconnected applications. Customers have to use several applications that companies provide.
Salesforce1 Publisher app along with ForcePages Heroku app allows Businesses to publish and share information right from Salesforce objects, fields and data, so they can Sell, Service, Retain and Engage with the end customer through a common portal
ForcePages will allow companies publish a Salesforce platform object or field or data from a simple Salesforce1 app. The published data is then indexed, made searchable and publicly available. When many such Salesforce organizations market their data, the end consumer is able to find more than one service in a single app. A powerful eco system is thus created.
Benefits to Organizations:
- Avoid disconnected apps for marketing, servicing, feedback, advertising 2.Better engagement within salesforce ecosystem
- Discover more leads
Benefits for users (public):
- Get services, support, feedback for the service they are currently using (who are contacts)
- Discover services, support, feedback for other organizations (cross-sell)
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