During this weekend we have learned how KONE manages People Flow processes in diverse buildings. And it has been amazing to learn how one push of an elevator button on another floor can override current Flow plan and force KONE to recalculate and optimize its operations. And this all is, of course, invisible to the end user.

But, there is so much one can optimize when users needs are known at the very last minute. By this, I mean that user enters through access managed doors or order the elevator.

For optimal operations the sooner KONE know where the end user is going, the better elevator operations it can provide. This translates less time waiting for the elevator and fewer stops on your way up or down.

What it does

flowPro turns one action to a chain reaction, that enables the end user to move to her destination effortlessly. But the real value comes from the info, that flowPro provides to KONE and facility managers. The sooner accurate info about people moving needs and building utilization levels can is collected, better and efficient operations can be planned.

End-user perspective:

  • One action will create a chain reaction and the building makes the journey to my destination effortless
  • I don’t need to worry about my access tag
  • It takes me less time to get around

Facility manager

  • Access management and user identification- Measurable usage levels: avoid unnecessary cleaning, ventilation and maintenance


  • More accurate Flow plan with more frequent updates
  • Establish contact directly with the end-user

How we built it

Link to architecture picture

Challenges we ran into

IBM Cloud MQTT service was a bit too much work for the limited time. It was replaced with other MQTT provider service crashed during the last night. Good for us theyt were committed to get their service back up and running and we managed to complete the challenge with

What we learned

IBM Cloud Indoor positioning A lot about KONE elevators and the business

What's next for flowPro

Initial project plan

Evaluation of things learned so far and more thorough check on the project with R&D and business (doability, feasibility and scalability) 2 weeks Solution, architecture and test plan under construction 2 week End-user and customer demo with more development time than one weekend. 10 weeks Demo UAT 1 week Result and business analysis 1 week

Estimated expenses for our teams work for the project: 183 000 €

Additional human resources needed: 0,5 Business analyst pre and post development 0,5 Solution manager pre and post development 1 Architect pre-development and 0,20 during development 1 Senior developer 2 Testers during development and UAT

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