Inspiration
Despite no-code's rapid growth (estimated to be worth $187 billion by 2030 -- ResearchAndMarkets/Gartner), replacing business processes with code is really tough: while creating workflows that mostly automate a manual process is simple, getting from 80% --> 100% automated is hard.
That's why the BPO (Business Process Outsourcing) industry -- hiring real people to tackle the tasks instead -- is even larger: estimated at $232 billion TODAY (Grandview Research).
But that has its own issues: it can take weeks to months to find the right operations hires, can be incredibly costly ($1000s/mo/hire), and requires manual work to create and tweak the workflows ops workers execute. And there's little to no automation of tasks, so things that can be easily built into software: sending emails, searching for information, etc -- is done totally manually.
We believe companies shouldn't choose between automated and not automated, they should choose both: and that's why we built the first no-code editor that merges automation and human task execution: an AWS for business process outsourcing.
What it does
Let's take an actual BPO task I managed at my previous employer, Getro. We needed to scrape jobs from portfolio companies' career pages, save them to a database, and categorize them by type. So in Flow, we'd just add the steps -- search this list of URLs for job listings, save them to this Google sheet, review the tags and add the relevant tags for each job to a column, send a message in Slack -- and done.
No months of buildup, no sales calls, no hourly billing. Just describe your task, click "Run", and done.
What's next for Flow
We have interest from 10 startups to try out Flow (4 paid, others unclear), and two taskers on the platform, so we're going to begin testing the software with them over the next few days.
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