The name says it all: with FEEL'N'FIND, customer desires come first - we provide matching search results!
Our promise: tell us something about the picture in your head and get the perfect selection of articles with only a few clicks!
Questions like this deliver all required information to find out what's on the customer's mind.
Our expert team: Oleksandr, Christian, Artem, Victor and Lukas
In online-shops like Zalando, customers traditionally spend much time browsing through the huge assortment, trying to find one specific article of their desire. First, they have to guess which keywords may lead them to the right category, then it requires some patience and fortune to adjust filter settings correctly. In this system, the product comes first. Our approach is: let's turn this process upside down and start with the most important factor instead: the customer's wish!
FEEL'N'FIND turns individual fashion desires into customized search results and recommendations on the easiest possible way! All we need is a little bit of information about the customer's expectations, which we acquire by asking simple questions. There's hardly any work to do on the user side, since all questions can be answered with just a few mouse clicks. After a couple of seconds, our system will recommend the best fitting articles in the database.