Sawo Authentication Page
Media Url and name entry
Access token generation
Filling survey forms after every support call are very tiring and time-consuming
It uses Symbl AI to auto-transcribe and generate a user-experience report from their conversation.
We used Sawo API for authentication and Symbl API for generating reports of the conversation. It accepts the media URL and directly shows the summarised user experience.
Passing authentication tokens as headers to the API calls
As beginners we were able to compile a lot, explore, and learned how APIs integration works.
Extracting JSON responses from the APIs and learned using HTTP requests in Android Native
We'll complete the project into a full-fledged service that could benefit the industries in providing a better user-oriented service.