Chat Corner Foods

Team mebers Reavanth, Janani, Louis and Thangs

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Inspiration

We were inspired by the influence of messaging platforms and how they disseminate information both on social as well as business type ones in Whatsapp. The amount of time people spend and also the instant nature of messaging helps to keep in touch with our family and also business.

What it does

This chatbot helps customers of restaurant to book table, look up menu, check parking, location, opening hours etc..

How we built it

We built it on SAP Conversational AI platform which is very business friendly as always SAP products have been. We also tried to use Python code to give information about parking facility availability at the time of table booking. The API we had for Live parking information was in XML format and we tried to convert to JSON and coded the same, but unfortunately we couldn't manage to do the API integration.

Challenges we ran into

The SAP CAI bot builder is even though easy at start it was bit tricky when we started handling loop backs to "Home" page like "return to start", so the user is never lost at the end of the thread with a fallback message. but again we couldn't finish it.

Accomplishments that we're proud of

We integrated SAP CAI with messenger which is straight forward, thanks to SAP. But we were very happy to have learnt so much about messaging and we could see how it can help small businesses even though we couldn't complete the design we envisaged.

What we learned

We learnt a lot, we learnt about conversation AI Bot builders, Python, GitHub, agile way of working, remote working, planning and organizing meetings and tasks on google suite,

What's next for Fabulous Four Team - FB Messenger

We intend to develop from the learning from this hackathon and develop ideas to help businesses automate their standard process and help them reduce cost and time they spend on some activity which can be handled by machine.

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