Inspiration
How it works
Challenges I ran into
800 Call center agents in 3 different location. Data volume is very large. Analysis of call data is difficult.
Accomplishments that I'm proud of
Customer hearing and analysed Reports and dashboards requirements for call center.
What I learned
CTI Integration on cloud platform.
What's next for CTI replace for largest eCommerce platform in Japan
Built With
- force.com
- interactive-intelligence-cti-solution
- motion-boards-for-salesforce.com
- service-cloud
Log in or sign up for Devpost to join the conversation.