Booking a Test - Receiving Transfer Code (User: Patient)
Booking a Test - Welcome (User: Patient)
Booking a Test - Enter Transfer Code (Patient Identifier) (User: Patient)
Booking a Test - Easily find Test Stations (User: Patient)
Booking a Test - Filter Test Stations (User: Patient)
Booking a Test - Sucessfull Booking (User: Patient)
Patient Accredition - Welcome (User: Medical Practitioner)
Patient Accredition - Enter Patient Details (User: Medical Practitioner)
Patient Accredition - Record Evidence (User: Medical Practitioner)
Patient Accredition - Generate Transfer Code (User: Medical Practitioner)
Patient Accredition - Transfer Code Sent (User: Medical Practitioner)
Test Result - Not Infected (User: Patient)
Test Result - Infected (User: Patient)
Symptoms Diary - Welcome (User: Patient)
Symptoms Diary - Record Symptoms on a Daily Basis (User: Patient)
Symptoms Diary - Thank you for contribution (User: Patient)
Test Station - Edit Test Station Details (User: Health Assistant at Test Station)
Test Station - Update Capacity (User: Health Assistant at Test Station)
What is the problem?
Around the world test stations were set up to test citizens for the Corona Virus. Testing citizens is essential to encounter the actual numbers of infected people and to counteract on the further spread of the virus. Measures in other countries have shown that structured testing can help to reduce the further outbreak. However, several problems evolved with testing citizen:
In their fear of being infected, citizen overrun medical practices and helplines resulting in stagnation of responsible authorities.
Medical practices are responsible for issuing a prescription (medical certificate) so that the citizen are allowed to get tested. Citizen still have to pick up the certificate at the medical practices in person which is increasing their risk of getting infected.
Citizen approaching the test stations without an appointment which causes long queues and rush hours at the test stations.
Some test stations are not optimally utilised, e.g. low amount of health workers in comparison to the demand of citizen. In addition, some test stations are doing more tests than the laboratory can handle.
Citizen often calling their medical practioner to receive the outcome of the test. Citizen who feel worried are calling the medical practioner again and again to receive their test results. This is holding the practitioner back from doing their work.
After receiving the test results, citizen are not sure what to do next and how to keep track of their health condition.
The test outcomes have to be reported to several health instances (e.g. Robert-Koch Institute in Germany, John Hopkins University). This process is currently not streamlined and very inefficient. It is also not tracked how the health process of an individual is developing over time and how that correlates with the reported symptoms of the patient.
What do we want to achieve?
- that citizens are being tested faster
- that the test stations are optimally utilised
- that the central communication between the authorities (doctors, health authorities, test stations and laboratories) is streamlined and takes place via our platform
- that numbers of infected citizen are reported more accurately including their development of symptoms over time.
Who are our stakeholders?
- Doctors and medical workers
- Health workers at test stations
- Health institutions (e.g. in Germany the Robert-Koch Institute)
- Laboratory workers
- Researchers of e.g. John Hopkins University
What is our solution?
CoVtest is a all-in-one platform which enables the following features:
The CoVtest online form is filled in by a medial practioner. The form generates a transfer code for potential risk patients to book an appointment for the SARS-CoV-2 test.
Easy test booking by the medical practioner or the patient him/herself with the generated transfer code.
Confirmation of test appointment with additional instruction (e.g. navigation to the test station).
Upon arrival at the test station, the patient presents his/her QR-code based on the transfer code.
The health worker at the test stations receives all nescessary patient information and can forward the test to the laboratory.
The health worker at the test stations and the laboratory can adjust their test capacity real time; per minute, hour and day. The availability of test slots is updated accordingly in the booking system.
The patient can overview the status and outcome of the SARS-CoV-2 test online.
Patients can track their symptoms with a diary.
The outcomes of the test and the diary are automatically forwarded to the health departments (e.g. Robert-Koch Institute in Germany, John Hopkins University) for big data analysis.
The features for this platform help flattening the curve and further spread of the Virus and by that saving lives.
How we built it
Design Thinking process, brainstorming, mind mapping, service blueprinting, wireframing, high-fi prototyping
Challenges we ran into
Finding easy solutions for a complex problem. Understanding the complex process and getting in contact with health institutions for further information about the procedures.
Accomplishments that we're proud of
Super fast and professional teamwork on a high level.
What we learned
I'ts good to think through a concept first and get the design ready before working on the backend.
What's next for COVTest
- Real-time congestion, direct traffic flows within test stations and control for waiting times
- Distribute of health care workers based on demand of individual test stations
- Development and Shipping of the product