Covidfact

Inspiration

The swiss population is living an unprecedent crisis. Citizens are overloaded with information related to COVID-19 and they have many questions without answers… They don’t know on which data source to rely and where to find answers. It is a tiring daily exercise. Similarly the professional of heath, public authorities are overwhelmed with unnecessary support preventing them from focusing on the most urgent cases.

What it does

We created a bot using the knowledge of selected experts to answer all the questions swiss citizens might have during the COVID-19 crisis. “Covidfact” shares information 24/7 and gives up-do-date answers based on trustworthy facts, guidelines and tips to help people get through this crisis with confidence.

How we built it

The chatbot enabled by IBM Watson has been trained with the knowledge and data extracted from trusted sources and experts.

Challenges we ran into

Missing front end developer skills -Ideation phase virtually but it is part of the game ;) -Time constraints -Lack of sleep

Accomplishments that we are proud of

a true impact and support to the swiss citizens
an innovative way to provide accurate and trustable data
an intuitive solution for any people with information 24/7
help people get through this crisis with confidence
Great team spirit -A lot of work accomplished in a short amount of time -creation of a concrete actionable initiative

What we learned

Running virtual ideation phase
Working day & night
New skills (UI,UX, mock-up creation, creative video, pitching)

What's next for Covidfact

Feedback & User test session Request feedback and test the prototype with real users to adapt the prototype thanks to their feedback
Scale &�Implement Find a solution to offer experts and everyone the possibility share their knowledge on the platform. After the crisis, the bot will continue supporting the Swiss citizens with other questions they might have.

Built With

angular.js
foph-coronavirus.ch
ibm-watson
ionic
www.vs.ch/de/web/coronavirus/info)

Submitted to

#VersusVirus

Created by

I lead the overall project and the product development. I onboarded this amazing team to participate to this challenge to give all of us the opportunity to contribute to the Swiss market.

Ludivine Roux
As a Designer, I really like working in multidisciplinary teams and managing organic processes in which the ideas of all contributors build the project. That was really the case thanks to you Versus Virus. I supported the team with the design always trying to focus on the user. User testing helped us to make the prototype evolve step by step and we will continue this journey.

jordane vernet
Jordane Vernet is a Swiss designer and innovation consultant working at Accenture since 2018.
Helped to test and improve the Covidfact bot. This was my first hackathon participation so I was impressed to see the dynamics, agility and outcome focused work from a group of passionate people.

Markus Danhel
I worked as part of development team, focuse on design the chatbot dialog flow, implement the different virtual roles.
It's a great experience to work with this amazing team together!

Zhuonan Zhang
I launched the Covidfact idea and mobilise the team to make the best of chatbot technology from IBM Watson in a very short timeframe !

Arnaud Dolignon
I lead the development team working on the solution. I was the bridge between the technical development team and the business people in the team.

From setting up the IBM Cloud services (Watson Assistant, CloudFoundary, DevOps toolchain etc..), through the design of the bot dialog flows and the integration to third party APIs (WHO API, CDC API etc), to the design and the implementation of the UI component.

I made sure that the development team was always on track and focusing on the top priorities and providing technical guidance and support.

Nizar Boussarsar
Damien Pilet