Have you ever reported a pothole to your council and felt like you were shouting into a void? I live in Kingston upon Thames. Once a year, someone from the council knocks on my door and asks if I have any issues. The problem is — at that exact moment, I never know. And when I do have a problem, I have to navigate five different forms across three different departments just to report it. Council Connect fixes this. It's a platform where residents can report local issues — potholes, broken streetlights, housing problems — in plain language. AI helps structure your messy description into an actionable report and routes it to the right department automatically. But here's what makes it different from anything that exists today: your neighbours can upvote your report. That pothole isn't just your problem — it's the whole street's problem. When 50 people say "this affects me too," the council can see genuine community priorities, not isolated complaints. We also track ongoing roadworks against their deadlines. If a contractor is three weeks overdue with no explanation, residents can see that. Transparency creates accountability. Tools like FixMyStreet let you report. Council Connect lets your community be heard.

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