Walk through a demo of SafeGuard's vision yourself via our Marvel prototype.
With recent reports of people (especially women) being robbed, kidnapped, attacked and worse by either Lyft/Uber drivers or by people pretending to be Lyft/Uber drivers, it is imperative that we implement a real-time solution that will keep riders safe.
SafeGuard empowers rideshare app users to (1) identify and select drivers who have opted into third-party safety certification and (2) quickly seize control of potentially dangerous situations.
SafeGuard may be used when both the driver and a rider of a rideshare request have SafeGuard installed. When requesting a ride through a rideshare app such as Lyft or Uber, users have the option to select a driver that is SafeGuard certified. Doing so opens the installed SafeGuard app and triggers the following events:
- Rideshare app API provides driver, ride, and vehicle details, and
- Smartcar API provides odometer, and location readings as well as vehicle unlock/lock capabilities to riders
SafeGuard prompts the rider to activate "emergency mode" when the driver strays too far from the route by a specified threshold. Riders may also activate this mode without a prompt. When "emergency mode" is activated, a number of notifications are pushed to those who may be able to help:
- Twilio API enables text notifications to user-specified emergency contacts
- Nearby SafeGuard users receive push notifications
- The rideshare app's incident alert team is contacted
- SafeGuard's Twitter posts an alert
"Emergency mode" also enables the user to directly plan an escape:
- User can unlock and lock vehicle doors
- 911 is automatically dialed via phone