The Case for Concierge Health

A Growing Market

Concierge healthcare in the United States has risen by 87% between 2018–2023, and is projected to continue growing. Concierge doctors charge a yearly retainer to a smaller pool of clientele in exchange for 24/7 availability and in-depth appointments.

The patient population skews toward the wealthy and the chronically ill — two groups who demand more than the 15-minute appointment the traditional system offers. Concierge medicine's core philosophy is prevention over response.

The Gap

$$ \text{High-touch care} \times \text{small roster} \neq \text{purpose-built tools} $$

Retainer-based practices today rely on the same bloated Electronic Health Records (EHRs) built for high-volume hospitals. These systems are:

Not patient-friendly — designed for billing, not engagement
Reactive by design — no proactive pattern detection
Chronically mismatched — built for volume, not depth

The result: concierge doctors charging $\$150\text{–}\$300\text{/patient/month}$ for high-touch care are forced to deliver it with low-touch tools.

The Opportunity

$$ \underbrace{15{,}000+}{\text{US concierge practices}} \times \underbrace{\bar{p} \approx \$250}{\text{avg. monthly retainer}} \times \underbrace{n \leq 600}_{\text{patients per practice}} = \text{a vastly underserved market} $$

No dominant purpose-built software exists for this niche. Concierge Health is built for exactly this gap.