This solves JSD-270

What it does

Allow customers to view requests created by other customers belonging to the same organisation using the JIRA Service Desk Customer Portal.

Build up the ideal structure for your special needs by assigning JIRA Groups to our brand new Units. Those Units could be companies, organisations, teams, departments or whatever you want. All members of a Unit can view the requests among each other.

Already have all your customers in separate groups and you don't want to create new Units? No problem!

Simply create a custom field (type: single group) & name it "Participant Group". If a customer creates a JIRA Service Desk request our Plugin checks for the first JIRA Group he is in and automatically sets all the members of this group as participants.

+ 9 more
Share this project: