Inspiration
How it works
Receive call from cloud base CTI Adapter which integrate with Salesforce.com
Challenges I ran into
Integration of call data to activity data and out put to activity report and dashboards.
Accomplishments that I'm proud of
What I learned
CTI Integration on cloud platform is good to call center. OPEN CTI function works only on browser and better to use.
What's next for Cloud base integration to Salesforce.com
Built With
- open-cti
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