Inspiration

How it works

Receive call from cloud base CTI Adapter which integrate with Salesforce.com

Challenges I ran into

Integration of call data to activity data and out put to activity report and dashboards.

Accomplishments that I'm proud of

What I learned

CTI Integration on cloud platform is good to call center. OPEN CTI function works only on browser and better to use.

What's next for Cloud base integration to Salesforce.com

Built With

  • open-cti
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