Inspiration We wanted to make filing product claims easier by replacing confusing forms and lengthy processes with a simple AI-powered video conversation. What it does Claimly lets customers FaceTime an AI assistant, show damaged products, explain issues, and create claims for refunds, replacements, or repairs. How we built it We combined LiveKit for real-time communication, ElevenLabs for conversational AI, and a FastAPI backend for claim creation and management. Challenges we ran into Integrating voice, video, AI, and backend services while making everything work together smoothly. Accomplishments that we're proud of Building a voice-first claims experience where customers can show their damaged products instead of just describing them. What we learned We learned how to connect real-time communication, AI agents, and APIs to create a more natural customer experience. What's next for Claimly Improve visual damage recognition, complete the LiveKit integration, automate evidence assessment, and expand merchant integrations
Built With
- elevenlabs
- godaddy
