Navigating civic administrative processes—such as recovering lost identification (NID/Passport), filing university paperwork, or understanding local legal requirements—presents a major hurdle for citizens. Unverified online forum posts and generic AI text outputs leave users without actionable steps or official documents. Concurrently, citizens face elevated risks from digital SMS, URL phishing, and social engineering scams.
CIVIC GUARD AI addresses these problems via a dual-engine architecture:
Shomadhan AI (Primary Core — 75% Focus): Resolves administrative queries by serving interactive document checklists, sequential action plans, official domain sources (.gov.bd), map guidance for physical service locations (such as the NID Operation Branch), and single-click legal document drafts (such as Bangladeshi Police General Diary applications).
ScamShield AI (Secondary Defense — 25% Focus): Analyzes uploaded screenshots or text for digital security threats, returning visual bounding-box overlays, risk scoring (0–100), and immediate data-compromise triage steps.
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