🚀 SpotFix — Smart Civic Issue Reporting Platform

📌 Problem Statement

Civic issues such as potholes, garbage overflow, streetlight failures, and drainage problems often remain unresolved due to slow reporting systems and lack of transparency between citizens and authorities.

💡 Solution — SpotFix

SpotFix is a smart civic engagement platform that allows citizens to report issues easily, track their resolution status transparently, and visualize complaint hotspots using an interactive heatmap.

The platform bridges the gap between citizens and government authorities through dedicated dashboards, analytics, and a reward-based engagement system.

✨ Features

👤 Citizen Module

🔐 OTP-based Registration (No backend required)
📝 Report civic issues with category & location
📦 Complaint Tracking System (Pending → Verified → In-Progress → Solved)
🪙 Coins & Rewards System for participation
🗺️ Live Heatmap showing complaint density
🤖 Rule-Based Chatbot Assistant
📊 Personal dashboard with complaint statistics
📝 Anonymous Survey Page (No login required)

🧑‍💼 Government / Staff Module

📊 Staff dashboard with complaint analytics
🗂️ Issue management & status updates
⏳ Deadline-based tracking (simulated)
💰 Budget allocation overview (demo)
📍 Location-based issue visualization

🗺️ Heatmap System

Built using Leaflet + Leaflet Heatmap
Status-based intensity:
- 🔴 Pending — High intensity
- 🟠 In-Progress / Verified — Medium intensity
- 🟢 Solved — Low intensity
Interactive markers with detailed popups

🛠️ Tech Stack

Layer	Technology
Frontend	HTML, CSS, JavaScript
Maps	Leaflet.js, OpenStreetMap
Heatmap	Leaflet.heat
Storage	Browser LocalStorage
Chatbot	Rule-based JavaScript Bot
UI	Custom Modern UI (CSS)

📂 Project Structure

SpotFix/
│
├── index.html            # Landing page
├── register.html         # User registration (OTP-based)
├── home.html             # Citizen dashboard
├── report.html           # Issue reporting page
├── user_complaints.html  # Complaint tracking
├── staff_login.html      # Staff login
├── staff_dashboard.html  # Government dashboard
├── rewards.html          # Coins & rewards
├── survey.html           # Anonymous survey
└── README.md             # Documentation