Inspiration
Urban citizens often face frustration when reporting civic issues like potholes, garbage, or damaged infrastructure. Complaints are scattered across platforms, responses are delayed, and there’s little transparency on action taken. We were inspired to bridge this gap between citizens and city authorities by building a single, intelligent platform that makes civic issue reporting simple, fast, and transparent.
What it does
CitySahayak is an AI-powered civic issue resolution platform that enables citizens to instantly report city problems using a mobile app. Citizens capture issues with photos and auto-location tagging AI classifies and prioritizes the issue Authorities view reports in real time on an admin dashboard Users can track progress transparently and earn rewards for participation The system ensures faster action, accountability, and community engagement.
How we built it
Frontend: React Native for the citizen mobile app Backend: Node.js with REST APIs Database: MongoDB for issue and user data AI Integration: Google Vision API for image-based issue detection and tagging Dashboard: Web-based admin panel for real-time tracking, prioritization, and analytics
Challenges we ran into
Designing accurate AI-based issue categorization from images Managing real-time updates between citizens and admin dashboard Ensuring clear visualization of city-wide issue zones Balancing simplicity for users with powerful features for administrators
Accomplishments that we're proud of
Built an end-to-end smart city ecosystem from reporting to resolution Implemented AI-powered issue detection and tagging Designed a real-time admin dashboard with prioritization and progress trackin Added gamified rewards to encourage civic participation
Created a scalable solution suitable for real-world city deployment
What we learned
Practical integration of AI in real-world civic problems Importance of UX simplicity in public-facing applications Handling geospatial data and real-time dashboards Team collaboration under hackathon pressure
What's next for CityShayak
Integration with municipal government systems Multi-language support for wider accessibility AI-based severity prediction and automated task assignment IoT integration (smart bins, road sensors, etc.) City-wise analytics and public transparency reports
Built With
- googlevision
- mongodb
- node.js
- react-native
