CityHelp

About the Project: Indiana Public Safety Bot

Inspiration

We were inspired by the need for faster, easier ways for Indiana residents to report hazards and stay informed during emergencies. Seeing how delays in communication can impact public safety, we wanted to create a solution that empowers every community member to take action and stay safe.

What We Learned

Building this project taught us the importance of clear, user-friendly conversation flows and the value of rapid prototyping. We learned how to leverage Dialogflow’s capabilities to quickly capture user inputs, extract key details, and provide relevant information—all while keeping the experience simple and accessible.

How We Built It

We used Dialogflow to design a chatbot MVP with intents for hazard reporting, emergency alerts, and safety tips. We created custom entities for hazard types and locations, and structured the conversation to guide users step-by-step. We tested the bot using Dialogflow’s built-in simulator to ensure smooth interactions.

Challenges We Faced

The biggest challenge was building a meaningful, multi-step chatbot experience within a tight timeframe. Designing concise yet effective prompts and responses was crucial. We also had to balance between adding features and keeping the flow simple for a quick demo.

Conclusion

Our Indiana Public Safety Bot demonstrates how technology can make communities safer by connecting people with the information and resources they need—instantly and effortlessly.

Built With

• cloud
• dialoglfow
• gcp
• google
• google-cloud
• html
• html5
• javascript