Citi Mobile Dispute App

Summer 2016 work for Citi Bank

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Why am I adding this to devpost?

I worked at Citi Bank during the summer as the lead UI/UX developer for Citi's Mobile Agile team working on IOS and Android applications. I mainly focused on IOS and Android UI/UX development. During my time at Citi Bank I developed the UI/UX for the IOS Mobile Dispute application that is currently in the IStore as well as the Android application which is to be released soon. These applications hold a 5 star rating in their respective stores and will be used by thousands of users! I am proud and humbled to have been able to work on these projects and see them through to their implementation!
Yahoo Financed stated: "Citi is the only major U.S. credit card issuer to provide this feature on mobile."
If you have a Citi credit card, open your Citi Mobile application and dispute a charge to see the UI/UX I worked on!

Inspiration

Business owners believed current dispute process could be further enhanced and therefore developed the idea of a mobile dispute app for Citi Bank.

What it does

Allows users to dispute charges through their mobile phone. As opposed to only being able to call the call-center for dispute handling.

How we built it

Built it alongside fellow developers utilizing Pega, CSS, Javascript API's and some Java code.

Challenges I ran into

Leveraging Pega technologies

Accomplishments that I'm proud of

The UI/UX of the project and its implementation in a 5 star rated IStore Application!

What I learned

Collaborate with your co-workers, research, and have fun!

What's next for Citi Mobile Dispute App

Maintenance and updates!

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