Inspiration
Reduce workload and operation costs. When a traveler is interested in a particular tour or hotel, one is more likely to ask a question to receive more information. The bad news is that your customer support team spends at least two hours a day answering repetitive questions. FAQ chatbot can provide travelers with answers to basic questions, thus reducing both the workload on your employees and customer support costs up to 30%.
What it does
manage bookings restore passwords resend confirmations collect feedback and ask for guest reviews guide users through the cancelation and compensation process.
How we built it
by using koreai botbuilder platform
Challenges we ran into
Understanding the Audience Intent
Accomplishments that we're proud of
we have build our first chatbot through this koreai botbuilder platform
What we learned
we have learned how to build our own chatbot
What's next for chatbot
Built With
- javascript
- koreaibotbuilder
- mockapi
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