Chat Bots On Cisco Spark

What are Bots? Bots are automated programs that runs over a the Internet executing actions on questions asked by people. They are able to speak and respond to everyday English. there is no need for a UI it sits on the chat application. In our case we used Cisco Spark.

Opportunity Reduce time to scan through all applicable policies Provide an intuitive way to know the applicable policy Remove the dependency on a user friendly UI Scale a UI less interface to handle multiple processes within an organization

Solution Bots to interact regarding information, images and documents. Dialogue interface with cognitive thinking for response to user questions Provide a single application for multiple day to day needs

Built With

• cisco-spark
• java
• machine-learning
• natural-language-processing
• text-analysis
• tokenizer