During mine visit in the Camera Obscura I figured out that the biggest problem is unequal distribution of visitors. Because of this an impression of overcrowding is created. As the building layout is not straight forward people are following the crowd rather than going to less crowded floors first. There is also lack of system enabling data collection about visitors behaviour and popularity of attractions. Most of the rooms are dark, and have unusual layout with many narrow passages and hidden corners. Hence, systems based on CCTV cameras with 3d depth sensors that are currently used in some of the museums might not be suitable for Camera Obscura. Vision systems might be affected by lack of light and what is more there will be need of installing a lot of expensive CCTV cameras to precisely monitor the whole space.
Mine idea is focused on navigating people to places which are less crowded, by strips of LEDs placed on the floor. This will not affect peoples visit in a negative way, and can even improve the visual appearance of the Camera Obscura corridors. Blinking LEDs will match the "fun" theme of the place and act as an additional attraction.
Visitors will be counted using pairs of motion sensors placed in the doors. Sensors will detect weather someone is entering or leaving the room. Software will then count the amount of people that are currently in specific parts of the building based on the data from sensors. Then it will compare the density of pole in given rooms and identify places that are less crowded. Based on this it will change the colour of LEDs in the floor suggesting visitors where to go.
This system will also provide a way to collect data without invading visitors privacy. It can be used to create a real life map of visitors location in the building that can be used by staff for better management. Data can be also used to calculate average time spend by people in given parts of the exhibition and identify the most popular attractions. All those information can be obtained without collecting any personal data.
Benefits of proposed solution include:
- it provides a way to manage the crowd without altering museum itself an hence combat impression of museum being overcrowded
- it is a cheap and durable solution
- it does not alter visitors experience in any way (no necessity of wearing tags/ returning tickets or whatever)
- moving and blinking LEDs might have additional positive visual effect on the museum making it even more FUN
- it does not collect any personal data (not need of signing any forms etc. for RODO)
- it provides enough information to identify most popular places/ crowded spots/ popular hours/ average times