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  Logo

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  Login page

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  Call center

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  Goal Agent

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  Tickets

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  Call history

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  Analytics

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  Contacting with customer with call

CALL-E Call Center & Task Manager

Overview The program is designed to manage tickets integrated from a task management system and to resolve them by responding via calls or direct messages. Ticket statuses update automatically based on the resolution. Thanks to the integration with the task management system, status updates are reflected in that system as well. All call history and logs are stored. Users can record calls, provided they obtain consent from the other party or inform them beforehand.

One-Shot Call Creation Studio

Walk through the complete lifecycle: define a business goal, provide contextual knowledge, initiate a live voice interaction, retrieve structured results, and automatically synchronize tickets across both CALL-E and the Task Management system.

Long-Running Autonomous Task Goal Agent

Voice agents that do more than just make calls—they autonomously complete real-world tasks across multiple steps. The agent iteratively reasons, chooses actions, executes phone interactions, and synchronizes status in both the CALL-E system and the Task Management system.

Task & Ticket Management Workspace

Live central repository for operations tickets. Ticket statuses update dynamically based on CALL-E voice call outcomes and autonomous multi-step goal execution.

Call Center Interactions & Transcription Archive

Real-time audio logs, machine-transcribed dialogues, and extracted business intelligence. Statuses are synchronized with the central task system.

Call Center & Task System Telemetry

Real-time synchronization metrics tracking voice call automation, cross-system ticket lifecycle transitions, and autonomous agent success rates.

Built With

• angular.js
• css
• firebase
• google-cloud
• javascript
• python
• react
• ts