87% of consumers want loyalty programs, but 70% of them find rewards programs frustrating.
Chatbots Solve Loyalty Program Friction Points: Conversational AI, can help us design an efficient tool to track rewards and any consumer intentions/behaviors in real-time. AI Chatbots also meets consumers where they actively engage, daily: in messaging apps, social media and the web.
Also, Intelligent chatbots for loyalty programs can connect to every system and external APIs. Easily track costumer journey, touch points in every way, time and location they’ve interacted with brands.
What it does
Our chatbot help users send or redeem instantly:
How we built it
We use the open source NLP framework Jovo to build the conversational experience and extract data from the users conversations.
Next step, integrate Blink Sky API to authenticate:
Challenges we ran into
- Registering Blink Sky API account
Accomplishments that we're proud of
- Live Bot
What we learned
- 1200+ Brands affiliated to Blink Sky
- "Customers are interested in fresh, unique ways to connect with brands and earn rewards."
What's next for Blink Bot
- Bot beta testing
- Publish for Production