Inspiration
Hotels and restaurants will reopen their doors. But they need to make the extra precaution as well and this will imply extra cost, next to the already huge deficit of profit. We need to find a way for Horeca SMEs financial sustainability. As a previous hotelier-wannabe, I understand how fragile tourism is. Innkeepers are scrambling to keep up with breakfast demands that they can never meet. You can not offer all the types of meals every day. Or if so, then the costs are getting so high that your night rate would not reach out to your customers anymore.
What it does
So, let’s outsource food service for tiny hotels to local restaurants! Bistroom is a platform offering a variety of local restaurants, cafes, bakeries, and pastry shops. Even room service is available by them. The hotelier directs the guests with the reservation confirmation to our site to let them book their breakfast. Our fee is based on a 10% commission invoiced the restaurants, only after their extra revenue given by Bistroom. With this, hotels spare money, restaurants get more consumers and the guests can finally order what they wish.
This sustainable model helps small businesses to arise in the long run (e.g less license needed without food service).
How we built it
Before the hackathon, we had a landing page and have worked on the business model.
During this weekend we made surveys, Facebook posts, and a working MVP with wix.com, their apps among ecwid integration.
The site can already handle orders and have an extranet area for the partners (restaurants and hotels), where they can upload their profile and / or products. Adding employee accounts is also available for each partner.
Challenges we ran into
Finding the perfect modules to make the MVP from almost no money and without coding was quite a challenge indeed. But we were eager to find a working solution to start with, so we can use real market feedback even for the development specification. And unfortunately not all the team was able to attend full-time, which also made things a bit harder.
Accomplishments that we're proud of
Thanks to our local mentor who is the Secretary of the Chamber of Commerce and Industry, an introduction email was sent about us to Horeca SMEs. There was already some quite positive feedbacks from local restaurants and hotels about the cooperation. Our sales advisor helps us working on the strategy of how to build a partner network even during the lockdown; in order to start with reopening right away. We are proud of being the Idea Stage Winner at a previous Startup Live event and of participating at a local startup program by the Startit@K&H.
What we learned
We have been learned about a lot of tools that we can use to be efficient.
The webinars were helpful too, we used tricks for the questionnaires as well.
And since this is our first video pitch, we tried to use as much advice as we could.
What's next for Bistroom
Since now we have a working MVP, the next step is testing. In order to make revenue, we need to establish a company. We are going to test in Hungary first and later this year we start to test in Austria as well. As we have market feedback we can adjust our platform specification and start coding with the dev team.


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