Beepcased!

App Name : Beepcased!

Tele-service Issues :

• Wait time ( queue on call when called for service )
• Ripple effect, leading to customer dissatisfaction.
• Outage issues because of heavy incoming calls.

App Features :

• No more wait time.
• Customer queries quickly resolved
• Reduced call outage issues

Help :

• Heroku using RoR
• Twilio

Gist :

App is about, NO MORE WAIT TIME. Customers call is responded by IVR with the permission of the customer, then the problem is recorded and registered as a case for the next service agent who would call back customer to resolve the issue with the solution.

Built With

• android
• ios