A Singapore-based Health Tech company embarked on a groundbreaking initiative to integrate Ayushman Bharat Digital Mission (ABDM)-powered services into its innovative healthcare platform, SG Based Healthcare Client. At the core of this transformation is the Ayushman Bharat Health Account (ABHA), a 14-digit unique identifier designed to streamline healthcare access, enabling seamless and secure digital health record management.

Client Overview

Client: Singapore-based Health Tech Company

Product: Confidential Android/iOS Mobile Application

Objective: Enhancing connected health through technology-enabled care (TEC)

Project Overview

The SG Based Healthcare Client integrates ABDM-powered services to elevate healthcare accessibility and efficiency. The platform, known for its AI-driven capabilities, aims to simplify patient registration, enable seamless health information exchange, and empower healthcare providers with easy access to comprehensive medical histories.

Key features include:

Effortless healthcare facility access – Find nearby healthcare providers, check waiting times, and schedule appointments.

*Digital healthcare services *– Online video consultations, medical transport services, and connections to caregivers, nurses, and physicians for in-home care.

Personalized healthcare management – High-end home medical equipment and supply support.

Challenges & Solutions in ABDM Integration

C.1 ABHA Number Creation, Capture & Verification

Challenge 1: Registration and Collaboration with Healthcare Information Providers (HIPs)

Challenge 2: ABHA Number Creation for Patients Without Smartphones

Challenge 3: Capturing and Verifying ABHA Numbers

Challenge 4: Linking ABHA Numbers with Patient Records

C.2 Secure Digital Health Record Sharing via ABHA Mobile Application

Challenge 1: Supporting Discovery Requests from Consent Managers

Challenge 2: Enabling Seamless Medical Data Exchange

Challenge 3: Patient Notification via SMS

C.3 Longitudinal Health Record Sharing with Healthcare Workers (with Consent)

Challenge 1: Creating and Managing Consent Requests as Health Information Users (HIUs)

Challenge 2: Receiving, Organizing, and Structuring Medical Data

C.4 Sandbox Exit Process

Challenge 1: Functional & Non-functional Testing

Challenge 2: Security and Compliance Testing

Challenge 3: Final Approval for Application Go-Live

Challenge 4: Production Environment Integration

Outcome & Impact

The successful integration of ABDM-powered services into SG Based Healthcare Client has significantly improved healthcare accessibility and efficiency. The platform now offers:

Faster and smoother patient registration

Secure and consent-based health data sharing

Empowered healthcare workers with real-time patient information

Seamless integration with ABDM for enhanced patient experience

By bridging the gap between technology and healthcare, SG Based Healthcare Client is revolutionizing digital health management and fostering a more connected healthcare ecosystem in India.

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