LifePillar

A Repository for the Hackathon team at AWS Reinvent 2019.

Challenge Selected:

We opted for the Vibrant Challenge as the team felt connected to the cause of being able to minimize suicide cases all over the world and Vibrant's approach of providing a phone support.

The team narrowed down on the following guiding principles:

1. Standardize the safety plan intake process for crisis counselors
2. Capture and retain records in a central repository for all 170 centers
3. Anonymous personalized safety planning for callers when desired
4. Provide opt-in functionality for frequent callers to be identified and notified
5. Leverage IVR to connect callers and crisis counselors for “at-risk” plans