A Repository for the Hackathon team at AWS Reinvent 2019.

Challenge Selected:

We opted for the Vibrant Challenge as the team felt connected to the cause of being able to minimize suicide cases all over the world and Vibrant's approach of providing a phone support.

The team narrowed down on the following guiding principles:

  1. Standardize the safety plan intake process for crisis counselors
  2. Capture and retain records in a central repository for all 170 centers
  3. Anonymous personalized safety planning for callers when desired
  4. Provide opt-in functionality for frequent callers to be identified and notified
  5. Leverage IVR to connect callers and crisis counselors for “at-risk” plans
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