AWS Partner Pulse

AWS Partner Pulse explores how Amazon Bedrock AgentCore agents can be tuned to analyze AWS notifications and combine insights from multiple customer accounts.

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Inspiration

AWS partners managing many customer accounts receive a constant stream of AWS-generated emails — billing alerts, maintenance notices, and security updates. Tracking these manually is time-consuming and reactive. AWS Partner Pulse was inspired by the idea of turning that operational noise into clear, actionable intelligence using AI and serverless AWS services.

What it does

AWS Partner Pulse acts as an AI-powered operations hub. It receives AWS emails through Amazon SES, analyzes them with Amazon Bedrock AgentCore agents, and detects relationships, duplicates, and trends across accounts. Insights are visualized in a React-based Admin UI, while a public Info UI explains the architecture and demonstrates the system in action.

How we built it

The system uses a three-plane serverless architecture:

  • Application Plane – Email ingestion and normalization
  • AgentCore Plane – AI reasoning and correlation
  • Control Plane – APIs, data storage, and UI delivery

Core AWS services include Lambda, EventBridge, DynamoDB, Cognito, API Gateway, and CloudFront. Embeddings are generated using Amazon Titan Text Embeddings for semantic similarity detection between messages.

Challenges we ran into

Building a coordinated multi-agent system from scratch in just 12 days was demanding. Designing event flows, managing AI context, and refining prompts required many iterations. Each rework improved understanding of how AgentCore, EventBridge, and serverless workflows fit together.

Accomplishments that we're proud of

We built a complete, working prototype that demonstrates multi-agent reasoning on AWS within a clean, serverless architecture. The system successfully transforms unstructured AWS emails into structured, meaningful insights — and does so using fully managed AWS services end-to-end.

What we learned

Most of the learning came through experimentation and trial and error. We gained deep practical knowledge of Amazon Bedrock AgentCore, AI orchestration, and serverless integration patterns, discovering how these services can be combined to build intelligent, autonomous solutions on AWS.

What's next for AWS Partner Pulse

We plan to continue improving the prototype with predictive analytics, pattern learning, and deeper integrations with AWS services such as Health and Trusted Advisor. Over time, we hope to evolve it into a more complete solution — and eventually bring an enhanced version into real use.

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