The frustrations and dissatisfaction of small business owners in disaster struck areas of the USA.

What it does

Multi-modal approach of handling Frequently Asked Questions, and adding sentiment analysis to transcriptions of calls.

How we built it

With AWS services!

Challenges we ran into

Bringing Comprehend into ElasticSearch. Designing Contact Flows.

Accomplishments that we're proud of

Having a working demo, on phone, chatbot, kibana, and Show.

What we learned

Learned that this is a problem ripe with opportunity with huge potential for impacting people down on their luck.

What's next for Astro Disaster Assistance

Include call transfer, live translation, infuse GPS (city/state) for more relevant/personalized responses.

Built With

Share this project: