Inspiration
I basically experience in various hospital that on average people spend more than 2-6 hours waiting in queue for every visit to the doctor, out of 30 minutes to 60 minutes are spend on waiting for care or filling out forms. Long waiting times at hospital can cause economic loss since the time wasted on lining up for registration, payment and moving from one department to another within the hospital seeking the diagnostic services can be used to perform other economic activities.
What it does
To design a mobile application that will allow a patient to select and make an appointment to be attended at particular hospital depending on the several nearby hospitals queue status.
How we built it
i. We Identify the requirements for developing the mobile application that will be integrated with hospital management systems to solve queues. ii. To integrate with the hospital payment methods available in the respective hospital. iii. To develop an application that will automatically update the current queue status.
Challenges we ran into
Due to the financial and time constraints, the research of this project will be conducted only to the patients visiting UDSM Health Centre in Outpatient Department(OPD) for consultation by a doctor. A period of one week will be covered in which five days of each week from Monday to Friday were considered because they are the working days of the week, from 08:00 AM to 12:00 AM and from 1:00 PM to 05:00 PM. A questionnaire will be conducted to the management, doctors, and patients of the Outpatient Department to collect their opinions and proposed solutions to queues.
Accomplishments that we're proud of
So far the web application to integrate with my mobile application is almost done, where patient can make an appointment and doctors can also register in the system and his or respective area of specialty, also there is receptionist module which monitors and manage both patients and doctors in that particular system.
What we learned
The current Hospital Management System does not provide the access to patient to view the queue status so they can decide the hospital with minimum queue to attend treatment and enable to spend waiting time efficiently to perform daily developing activities.
What's next for appointment reminder system
Besides, the creation of mobile app as a core system to this particular challenge also the further research is needed so as to an effective and practical solution.
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