Sri Lanka's $5.32B apparel export sector runs on RFQ emails that a merchandiser must manually read, cross-check against production capacity and compliance certifications, and respond to often while buyers RFQ several competing factories at once and award to whoever replies fastest with a credible quote. The Apparel Export Buyer Communication Agent automates this end-to-end: it perceives an incoming RFQ email, extracts structured order details (product, quantity, delivery date, required certification), reasons through ambiguous or incomplete information rather than guessing, dynamically queries factory capacity and compliance data sources, and drafts a quotation, counterproposal, or decline. The agent runs on a Perceive → Reason → Act → Reflect loop, dynamically selects from five external tools depending on what each email actually requires, and fails safely escalating to a human whenever data is missing, ambiguous, or a tool call errors out rather than fabricating an answer. Every outbound commitment passes through a genuine human-in-the-loop checkpoint before it reaches the buyer, so merchandisers stay in control of anything commercially binding while the agent absorbs the repetitive, time-sensitive work around it.
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